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Customers / Success Stories / AGF
"Déclic", a professional Extranet
for AGF’s Brokers.
A subsidiary of Europe's leading insurance
group, Allianz AG, AGF employs around 34,700 people worldwide.
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| Presentation... |
In 2000,
AGF substantially increased its insurance business by
26.7%, with a turnover exceeding £9bn for the first
time and
a net income of £528m.
Internet, the main commercial support.
AGF has created several public, customer oriented (B2C)
websites, such as agf.fr, which have become very successful.
At the same time AGF group has implemented AGF Declic,
a business oriented (B2B) Extranet for its Broker partners.
The twofold objective was to improve the relationship
with its broker network and to bring 90% of its activities
online.
An organisation dedicated to brokerage.
AGF Brokerage Services ("AGF Espace Courtage")
is a dedicated service specifically for Brokers and covers
all areas of accident insurance: large corporate accounts,
businesses, professional insurance, marine, aviation,
transport, special risks, etc.
The Extranet provides the brokers with a user-friendly,
direct interface to central AGF Brokerage Services offer
and computerised services.
Through a single browser interface brokers can access
AGF's information systems and calculate premiums online.
The timescale for implementing the Broker Extranet was
short:
• november 1999: SCORT chosen over othermarket solutions
;
• december 1999 - march 2000: development of the
applications ;
• april 2000: operational launch of the Broker Extranet.
To date, more than 400 Brokers are already connected to
"AGF Déclic" Extranet and use the AGF
web brokerage services on a daily basis. |
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| Architecture... |
Access to
the different applications residing on AGF's mainframes
is via 3270 screen mode. Using the SCORT development tools,
HTML pages are generated with the data being displayed
on one or more pages depending on the new GUI requirements.
The output documents to be printed are generated in the same way; host data is merged within printable templates
PDF) on the SCORT server and then transmitted to the Broker. |
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| Context... |
Like many
large organisations, AGF was using an IBM mainframe. After
the takeover by Allianz in 1997, AGF found itself dealing
with 3 different information systems, which were technically
incompatible.
"Faced with this technological diversity and the
need to quickly provide new management tools for policies
and claims, we chose the SCORT Web-to-host solution,"
explained Evelyne Tanguy, AGF Brokerage General Insurance
Project Manager.
"We managed, therefore, to avoid a long and expensive
re-writing of our applications by hiding our various
technologies behind a web server. The advantage of the
Web-to-host approach is its speed of implementation,"
she added. |
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| Future developments... |
AGF is already
well advanced with its deployment of consumer (B2C) and
business-to-business (B2B) websites. Other projects, which,
naturally enough, AGF is unwilling to reveal too early,
are also "in the box".
The range of SCORT tools, their availability in Java™
and/or the other technologies on the market (application
servers, portals, EAI, CRM etc) bodes well for the strong
business relationship between AGF and SCORT to continue
in the future, to the benefit of both companies.
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